Project Management Institute Launches Alexa Skill to Enhance Customer …

Project Management Institute (PMI) today announced the launch of its first Alexa Skill for Customer Care to assist customers and members with additional support for its products and services. The new Alexa skill will perform a range of tasks to answer frequently asked questions, including requests for information on membership costs, renewals, benefits, and requirements needed for PMI certification programs. The new interface also has the unique ability to route users to PMI’s Customer Care Ce...